How to use QuickBooks File Doctor to fix damaged company file & network errors?

The world of accounting is advancing faster than anyone would imagine. Gone are the simpler times when accounting and financial services were carried out manually on papers and registers. As the world grew toward a technology-oriented reality, accounting and financial services followed suit. Today, accounting, bookkeeping, and all the related services are conducted digitally because manual mechanisms cannot cope up with the sheer amount of work that needs to be done. QuickBooks is one such name in the world of digitized accounting services that has been a boon to businesses all around the world. QuickBooks has singlehandedly simplified all the accounting and financial needs of a business with near perfection. However, this perfection comes with a cost. QuickBooks too has its ups and downs and at times faces problems or ‘QuickBooks errors’ that can hinder or interrupt the process that the QuickBooks software runs. This is exactly where you shall be introduced to QuickBooks File Doctor.

QuickBooks File Doctor is a software that is responsible for preventing the data in the QuickBooks files from getting damaged or corrupt. The QuickBooks File Doctor is capable of testing the user’s network and can help the user in fixing the concerned network issues that are actually causing the problems with the QuickBooks software.

Why Is QuickBooks File Doctor Needed?

If QuickBooks users are facing any technical glitch then this is the place their search terminates at. Dial our QuickBooks support phone number and experience the best third-party support for QuickBooks. The users will experience outstanding QuickBooks customer support as the teams assisting them are professional and highly-trained to tackle issues of QB software. Right from handling complicated QB issues to providing effective troubleshooting tips, the QuickBooks technical support team is specialized in all the things.

We are focused at providing the customers with solutions that are effective, swift and are accessible conveniently. Customers can contact us at our toll-free QuickBooks Customer Service Phone Number +1-833-400-4030 which is available for round the clock assistance with which customers can avail all the solutions and troubleshooting advice at their fingertips. For all the queries related to QB software and other malfunctions occurring in QuickBooks, contact us.

What Is The QuickBooks File Doctor Exactly?

As mentioned earlier, the QuickBooks File Doctor is essentially a program which allows the users to troubleshoot any type of QuickBooks error that may have been hindering the processes of the QuickBooks software or may have been making it impossible for the user to access the QuickBooks files, on their own. The most common as well as the most menacing of all the errors are the

The former is an issue that prohibits the access of the QuickBooks file because of an error in network connectivity. You see, the QuickBooks software used in various computer systems are synched via an interconnected network. For instance, if there are three computer systems where the QuickBooks software is installed, all the systems will be interlinked via a network initiated by QuickBooks itself. This network is essential as it syncs everything that goes on each and every system. System 1 can comprehend what system 2 is doing and so on. However, if this network is disabled, QuickBooks cannot function as it is supposed to. The latter is an error that is associated with the corruption of the QuickBooks file. As a result, the user is not able to access the QuickBooks software and utilize the verifying and rebuilding features provided by it.

It is, thus, safe to say that QuickBooks File Doctor is a very useful tool to possess if one is experiencing issues with the QuickBooks software.

The QuickBooks File Doctor can be useful in case:

  • The user is unable to open their company file and encounters one of the mentioned error notifications
    • -6000 -301
    • -6000 -82
    • -6000 -305
    • -6150
    • -6147
    • -6130
  • The user encounters a missing or blank lists for their employees, vendors, or customers.
  • The user encounters an QuickBooks Error h202/QuickBooks Error H505/H303/H101. These errors result in issuesduring opening the QuickBooks software over a multi-user setup or a network.
  • The user’s QuickBooks file is severely corrupted and will simply not open. However, sample company files are accessible.

How Is the QuickBooks File Doctor Used?

Make sure you have the QuickBooks File Doctor already installed on your system. The tool was earlier provided separately. However, it is now provided along with the QuickBooks software itself. Also, make sure that you have the latest version as using the latest version will also improve the chances of the errors getting resolved.

Once you have the latest version of QuickBooks File Doctor, open the application file by simply double clicking on the “qbfd.exe”. Follow the instructions that will appear on the screen one by one. Note: If you own Windows 10 and are facing trouble in installing the QuickBooks File Doctor software, enable Windows.Net 3.5 to resolve the issue.

The QuickBooks File Doctor tool boots automatically once the entire installation procedure is completed. In case the application does not boot automatically, search for the green colored ‘wrench icon’ in the taskbar. Double click it to launch the File Doctor tool.

Make use of the drop-down menu to locate your company file. This will be based on the last ten (10) opened companies. In case you are not able to locate the company file in the drop-down menu, you can manually locate the file via the ‘browse’ button in order to proceed.

Choose between one of the mentioned options:

“Both files damage and network connectivity” – in case you suspect that your company file is corrupt or damaged or you spot an error notification such as -6150, -6000 -305, -6000 -82, -6000 -301, -6130, or -6147 while you try to access your company file. This is also considered as a data file issue.

“Network Connectivity Only” – In case you are operating the QuickBooks software over a network or a multi-user system and encounter an H202/H303/H505 error while you try to access the company file. This is also considered as a network issue.

On intimation, insert the Admin password for accessing your company file and then click on ‘next’.

Once all this is done, you will be notified to choose Workstation or Host/Server. Kindly note that it is really important that you choose the correct option.

In case you are working on the QuickBooks File Doctor on a workstation, that is, the QuickBooks file is not stored physically and is merely hosted on this system, then go ahead and choose the option ‘Workstation’.

In case you are working on the QuickBooks File Doctor tool on a computer with a server, that is, the QuickBooks file is stored physically on the system, then go ahead and choose ‘Server’ as an option. Kindly note that you should also choose ‘Server’ in case you are the only one using the QuickBooks software on only one system/computer.

Select one of the mentioned options if you are notified to share your company file:

  • ‘Yes’: Choose this option in case you are operating the QuickBooks File Doctor tool on the system/computer that is hosting the company file. Kindly note that this option is only to be chosen if the QuickBooks File Doctor is being run on the host computer or the server computer.
  • ‘No’: Choose this option in case you are operating the QuickBooks File Doctor on a system/computer wherein the company file is not being hosted.
  • Wait patiently until the QuickBooks File doctor tool finishes diagnosing the errors.
  • It is important to take note of that if you are operating the data damage as well as networking option, you will need to wait for the File Doctor application to finish its diagnosing and repairing. The total time for diagnosing and repairing depends on the company file size and whether the company file located on a network or locally. However, the ‘Network Only’ option should not take more than a few minutes.
  • Once the diagnosis and repairing is done,
  • Close the QuickBooks File Doctor application.
  • And regardless of what is displayed on the results screen of the QuickBooks File Doctor tool, try and open the QuickBooks company file to check if the error has been resolved or does it still persist.

Is QuickBooks File Doctor Really Helpful?

The QuickBooks File Doctor application was first launched in the year 2012 as a solution for errors encountered by users in the QuickBooks software. The tool was originally divided into two separate applications, that is, the QCFD or the QuickBooks Company File Diagnostic Tool and the QNCD or QuickBooks Network Connectivity Diagnostic Tool. But in 2012, the two software were integrated and QuickBooks File Doctor came into existence.

The answer to the above question would be an absolute yes. The QuickBooks File Doctor does not only resolve errors in the QuickBooks software but also save the user precious time that could have been used up with the customer care executive. The below-mentioned pointers will help you understand better how QuickBooks File Doctor proves to be helpful:

From here, the customers can choose the right option, whichever they want to and then through an appropriate file diagnosis, any issue can be repaired.

Once all this is done, you will be notified to choose Workstation or Host/Server. Kindly note that it is really important that you choose the correct option.

In case the user loses certain employee data files or company data files, the QuickBooks File Doctor tool can be utilized to recover those lost files.

The QuickBooks File Doctor is highly effective for network related errors. This is especially true in the case of multi-user system setups.

The errors that occur when the user wishes to access the QuickBooks company file that is saved on another system can also be resolved via the QuickBooks File Doctor tool.

Tips For What To Do After The Repair

Once the diagnosis and the repairing processes are completed, it is highly advised that you invest your time in backing up the company file data. Additionally, it is highly advised the QuickBooks company data file and generated backup data file (.QBB) in a removable external hard drive. The process of backing up will be a manual one and thus, it is only logical to carry out this process in periods. For instance, creating the backups right at the end of every month seems like a good idea.

Things To Take Note Of

For the 2016 version of the QuickBooks software, the user may be notified to run the internal built-in (internal) version of the QuickBooks File Doctor. In case such a situation arises, it is advised to use the latest version of the File Doctor application as using the latest version will obviously increase the chances of the QuickBooks errors being resolved. The newer versions of the QuickBooks accounting software, that is, the software released in 2015 and onward have an in-built QuickBooks File Doctor tool within the software. Another thing to take note of is that QuickBooks File Doctor works solely for the QuickBooks Desktop version for Windows. It is, therefore, not compatible with the QuickBooks version for Mac.

The above mentioned QuickBooks errors are systematically classified under different heads so as to make it easier for us to separate them from each other. Out of all the mentioned errors, the network based as well as hosting system/workstation based errors are best served by the QuickBooks File Doctor. Down below is a comprehensive list for your better understanding.

1. QuickBooks Error 3371: ‘Could not initialize license properties’

The error is basically a result of an essential file needed by QuickBooks to run being damaged or corrupt. The files are as follows:

QBregistration.dat – it is a QuickBooks Desktop file needed for installation. It contains the license information for QuickBooks. Every time QuickBooks is launched, the license information needed as well for validation purposes. In case the file is damaged, the software will not function.

MSXML component – A component from Microsoft required by QuickBooks to function.

Users will also experience an issue in case they try and start the QuickBooks file before saving it. The user must save the file before they import the file .QBO.

The error may also be caused due to an out of date Windows OS or an anti-virus software that may have put certain QuickBooks files into quarantine.

Users will also experience an issue in case they try and start the QuickBooks file before saving it. The user must save the file before they import the file .QBO.

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2. QuickBooks Error -6177, 0: ‘QuickBooks is attempting to open this company file’

This error arises when the QuickBooks software is not able to access the company file.

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3. QuickBooks Error h202/QuickBooks Error H505

The error arises when the QuickBooks software is attempting to access the company file and is not able to establish communication with the server, that is, the computer that is hosting all the QuickBooks files. This can be because of the following:

  • The settings for hosting configuration are not correct
  • The firewall ports for QuickBooks are not properly set
  • QuickBooks is unable to obtain the host computer’s IP address.
  • The DNS settings are false
  • QuickBooks is unable to function
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4. QuickBooks Error -6073, -99001: ‘QuickBooks is unable to open this company file’

This is basically when the QuickBooks software is not able to access the company file. This error may be caused due to:

  • The company file being open on another system in the ‘single user’ mode.
  • The company file being located in a network folder as ‘read-only’.
  • The company files are being hosted on a Linux server and are using multiple log-in credentials to access the shared folder.
  • The company file being accessed via a remote software such as GoToMyPc and LogMeIn, and the host system still identifies the user as logged on.
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5. QuickBooks error -6000,-83: ‘An error occurred’

The error occurs when the user tries to access, restore, or update the company file. This error may be caused due to:

  • The company file from an older version of the QuickBooks software being converted over a network.
  • Files being missing in the QuickBooks installation.
  • Insufficient permissions for the Windows user, network server, or QBDataServiceUserXX.
  • The anti-virus/ firewall/ security software blocking QuickBooks.
  • The company files or the shared folder being damaged.
  • Multiple systems trying to host the QuickBooks company file.
  • A non-US or non-Canadian version of the Windows OS being used.
  • The language settings in the Windows OS being set to a language other than English.
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6. QuickBooks Error -6000, -82 or QuickBooks error -6000,-832

The error occurs while trying to access the QuickBooks company file.

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7. QuickBooks error -6000, -77

The error occurs when the QuickBooks software is unable to access the company file.

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8. QuickBooks unrecoverable error

There are certain errors in QuickBooks that are random and unrecoverable in nature. Due to this, the error codes that the user might get notified about may differ from the ones that are mentioned below:

  • 00000 14775
  • 00000 15204
  • 00227 55008
  • 00551 46274
  • 02457 79428
  • 13730 84631
  • 13824 75582
  • 15563 13890
  • 19758 63847
  • 20103 33023
  • 20888 41171

These errors may arise:

  • While trying to access the company file
  • While trying to close the company file
  • While trying to create a backup
  • While trying to create a company file
  • While trying to create a portable file
  • While trying to close an open window in the QuickBooks company file
  • While trying to download payroll update
  • While trying to open a window in the QuickBooks software
  • While trying to run ‘verify’ or ‘rebuild’
  • While trying to save transaction
  • While trying to send payroll through Direct Deposit
  • While trying to use the ‘open previous company’ option

It is important to note that these are only the most common causes. The total number of causes is not limited to the above list.

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9. QuickBooks error -6123,0

This error may arise when the user tries to access or upgrade the QuickBooks company file. This type of error arises especially when the user

  • tries to upgrade an older version of the QuickBooks company file to a newer one
  • tries and open a company file over a shared network
  • tries to restore the backup file
  • The user trying to restore backup directly from a portable drive
  • The name of the system hosting the file being changed while the file was being hosted
  • The network with the host system being disrupted
  • The QuickBooks data file being damaged
  • The QuickBooks company file being damaged
  • More than one QuickBooks database services being run on the system
  • The firewall settings preventing QuickBooks Desktop file getting access to all the needed ports.
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10. QuickBooks error olsu-1024 or QuickBooks error olsu-1022

This error may arise when the user tries to access or upgrade the QuickBooks company file. This type of error arises especially when the user

The error usually occurs in case;

  • The FIDIR or the Financial Institutional Directory is not updated to include the user’s bank information
  • It is not located in the necessary location
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11. OL And OLSU Bank Feed Errors

These errors are related to the online banking setup and its associated connectivity errors. A list of the errors that fall under this category are mentioned below:

  • QuickBooks error OLSU-1011
  • QuickBooks error OLSU-1013
  • QuickBooks error OLSU-1014
  • QuickBooks OLSU-1016
  • QuickBooks OL-202
  • QuickBooks OL-203
  • QuickBooks OL-205
  • QuickBooks OL-206
  • QuickBooks OL-209
  • QuickBooks OL-221
  • QuickBooks OL-231
  • QuickBooks OL-232
  • QuickBooks OL-249
  • QuickBooks OL-301
  • QuickBooks OL-332
  • QuickBooks OL-334
  • QuickBooks OL-392
  • QuickBooks OL-393

They may have arisen due to:

  • An issue at the user’s bank, sometimes referred to as the financial institution
  • An issue with the internet connectivity
  • An issue of multiple accounts existing in the user’s company file
  • An issue with the download or the import format of the files
  • An issue with the version of the Windows or the QuickBooks Desktop software.
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12. QuickBooks Error -6000 Series

The QuickBooks Error -6000 is a series of errors that occurs when the users tries to access the company file.

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